To the extent permitted by law we are not responsible for any damage resulting from such a link or frame. This means that if the product (s) is lost or damaged after you have accepted it, to the extent permitted by applicable law you are responsible for that loss or damage, other than what is necessary to establish the nature, characteristics and functioning of the goods. If you have a Donation or Sponsorship request you would like us to review, please send it to us using the form above, and we will be happy to review the proposal. We remain owner of the product (s), until you have paid for the product (s) in full. You may contact our Customer Service Team by telephone, email and post. Follow them to see all their posts. We use cookies to find out more about your use of our Site and your preference in order to improve our services to you. The prices on our website are consumer prices and include VAT where applicable but exclude shipping costs. We are opened on all public holidays except Christmas. By visiting our websites, and buying product (s) from us, you indicate that you have read and understood these “Rules of the Game” and that you agree with them. Do not remove tags or labels when trying on the product (s). Although we take reasonable precautionary measures to keep our website free from viruses, to the extent permitted by law we do not accept any liability for damage resulting from a virus on or passed on through our website. These “Rules of the Game” do not affect your legal warranty rights. the product (s) is not available or in stock; if this is so, we will inform you as soon as possible and will not process the order; your invoice information is not correct or is impossible to verify; we have reason to believe that your order or payment is fraudulent; there is suspicion of credit card or debit card fraud; we cannot deliver to the address stated by you; we have reason to believe that you are not an end user and/or consumer; make another delivery attempt at a later date; or, deliver your parcel at a local pick up point. We will only process and deliver your order after receipt of the payment. It may always happen that we are unable to meet our obligations because something happens beyond our control. Finally there are a number of general standard rules which are important to note. However, we must have a justified reason for doing so. THANK YOU for visiting our website and showing interest in buying our product(s). Via the website you can simply cancel your order by selecting the “return complete order button. Where we are unable to deliver to your address, we may: The times of delivery mentioned by us are only indications and are not guaranteed. Buy & Pick Up In Store. 10.How do I return my product (s) to Foot Locker? Under the legal warranty you may expect a product (s) to: If unexpectedly a product (s) delivered by us nevertheless has a defect or does not comply with the legal warranty in another way, we kindly ask you to inform our Customer Service of this defect as soon as possible. 9. » Contact us 800 931 511 » Contact us 800 931 511 Foot Locker - Hong Kong 12/F Rays Ind Bldg 71 Hung To Rd Kwun Tong, Kowloon, Hong Kong. Promotions or discounts on the website cannot be used in combination with other promotions, offers or discounts. In so far as permitted by law, we are not liable for any damages as a result of late delivery. Important: we will refund your purchase amount in the same manner as your purchase payment was made, with the following exceptions: As a consumer you are entitled to the statutory warranty in the country where you live. If your experience with us is not of the quality we aim for, please let us know. We use cookies to give you the best experience on our website. … New Balance x Black History Month. We use “ We ”, “ our ” or " Foot Locker " for convenience sake to refer to the company of Foot Locker Hong Kong Ltd., incorporated under Hong Kong Law law and registered at the Trade Register of Hong Kong under the registration Number 2673009, with seat in Unit 1001, 10/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong. We call this “force majeure”. If the product (s) have been passed on to our warehouse for shipment, you can cancel your order via the website otherwise please contact our customer service for cancelation. The use of links and visiting other websites occur entirely at your own risk. The final price to be paid will be displayed on the checkout page. COVID-19 Taking the time to take care. It is allowed to make an electronic copy or paper copy from parts of the website, but only in connection with the placement of an order with Foot Locker or to create a profile. We have written down the “Rules of the Game” in a simple and transparent manner. Please note that for our mutual safety, we are unable to place orders for you. We deliver the order at the address that has been given by you when placing your order which address cannot be changed after the order is completed. Although we would regret this very much, under our voluntary customer satisfaction policy you are entitled to cancel your order. Can you tell me if my local Foot Locker store has the product I want. Important: if only part of an order is returned, the shipping costs are not refunded. We also make use of the intellectual property rights of other parties that deliver material to us for our website and communications. The latest time of delivery is 30 days. In the case of a well-founded claim under the warranty, we will refund you the purchase price. This provision does not affect your statutory rights. If you visit our website or send us an email, you communicate with us electronically. If you nevertheless use this information without our permission, this infringes our rights and/or rights of third parties as explained above. Einzelhandelsumsatz at Foot Locker When returning all products purchased, if the procedure has been followed and the products are in new and unused condition, we will trigger a refund to you of the full purchase amount plus shipping costs within 14 days following our receipt of your cancellation. End users and/or consumers are persons who use the product (s) for their own use and do not resell them. Integrity, excellence, service, teamwork and community form part of our core values. Country/ Region: Hong Kong. an obvious error or other incorrectness with regard to a product (s) offered on footlocker.hk. The costs and the expected delivery date of your product (s) will be clearly mentioned for your order. Foot Locker accepts various methods of payment including credit and debit cards. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. Find your perfect shoes and clothing at Foot Locker! You may, for instance, try on clothing or shoes for size but you may not wear them. Newest trends Lots of brands Free shipping from £25 Tell your story and do not forget to mention which store or Customer service representative you had your experience with. Apply for Sales Associate job with Foot Locker in Hong Kong, Hong Kong. 2. For example, the suppliers of the product (s), photographers and copywriters. Your sneaker store in Hong Kong, 33 Wai Yip Street, Kowloon Bay » You are always welcome! In general you can follow your return shipment via the Tracking Number that is stated on the return label. How do I track my order? Apply for Personalabteilung jobs at Foot Locker. Important: the state of the product (s) returned is checked by us on receipt. When returning only part of an order, if the procedure has been followed and the product (s) is in new and unused condition, we will only trigger a refund to you of the value of the product (s) without the shipping costs. In that case we are entitled to call you to account and hold you responsible for damage and request compensation from you. You can return a product (s) in one of the following three ways: Please note that we will only be able to adhere to triggering the refund amount within 14 days if your selected local shipper is able to deliver the product (s) to us within that period. Browse all Foot Locker locations in Hong Kong to get the latest sneaker drops and freshest finds on brands like adidas, Champion, Nike, and more. Please note that for our mutual safety, we are unable to place orders for you. Apply for Sales Associate - Part Time job with Foot Locker in Hong Kong, Hong Kong. You can consult the “Rules of the Game” online, download and print them or request them by email from our customer service team. We give you the right under our voluntary customer satisfaction policy return the product within 28 days of delivery of the product, under the following conditions: You need to send us a notification of your wish to return via one of the methods listed here. Foot Locker Hong Kong 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 21:00 11:00 - 22:00 11:00 - 22:00 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon in the event of a return to a Foot Locker store the refund is paid in cash, unless the original payment was made by credit card (in that case the refund is paid in the same way); be free of defects at the time of delivery; comply with what has been agreed upon, what is stated in our offer; and. As long as you have not completed the payment, the product (s) will not be reserved but as soon as we have received the payment from your bank, the order will be executed. Stick the return label that was sent along with the original shipment on the parcel that you return or go to the Customer Service Team for more information on how to obtain a new return label. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. I want to cancel my order; what must I do? If it is a question of force majeure, we are also not responsible for any costs and damage resulting from it. Place the product (s) that is being returned back in the original packaging and pack it well in a box, bag or carton to protect the product (s) and its original packaging. Einzelhandelsumsatz at Foot Locker as soon as we have shipped your product (s), you will receive a confirmation of shipment by email. Where the parcel is damaged, you would need to inform us immediately of this and in any case within 3 days. 2. any other damage for which the liability cannot be statutorily excluded or limited. 7. See More. In the unlikely case that we do not fulfil our obligations with you correctly, we are, to the extent permitted by law, only responsible for the direct damage resulting from it up to the maximum amount that you paid for the product (s) concerned. Foot Locker - Hong Kong Hong Kong Telford Plaza 1, 33 Wai Yip Street, Kowloon Bay, 1/F, unit F5 - F7 : Ihr Sneaker-Geschäft in Hong Kong »Große Auswahl & hervorragender Service to state clearly to us what the defect or problem with the product (s) is; and. A collection that celebrates Black culture, identity & the stories behind it. click the button "Buy" in order to purchase and pay for the product (s) (you have now entered into a binding obligation); After clicking “buy” you must complete the payment in the manner of payment chosen by you. Although we realize it is a lot of text, it is important for you to read it carefully before you proceed to make your purchase, as we explain the “Rules of the Game” that apply to both you and us for both the use of our website as well as for a purchase of our product (s). New Shoe Arrivals . Please note that the contact details may differ per country. Below you will find our contact details for Singapore, Malaysia, Hong Kong and Macau. You may only unpack the product (s) in so far as this is necessary to be able to assess the size, nature, characteristics and working of the product (s). In the event of return by courier: have the courier place his/her name and signature on the appropriate part of your return label and keep this part for your own administration. Additionally, we offer other commonly used payment method in a particular country; these are clearly listed on our website. to include several pictures of the product (s) clearly showing the defect and overall state of the product (s). 8. Welcome to the Foot Locker Contact Center! Foot Locker has launched its first Canadian Community Power Store in Vancouver with another one coming to Toronto and this follows openings of the power stores in Detroit, Philadelphia, New York, London, Compton, Liverpool, and Hong Kong. Your sneaker store in Hong Kong, 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon » You are always welcome! Foot Locker HK We use cookies to give you the best experience on our website. However, Foot Locker is responsible for the damage resulting from the inadequate performance in the case of: 1. intent or wilful recklessness of Foot Locker itself and/or its management; and. For contractual reasons you agree to receive notifications in an electronic manner and you agree that written communication also means any form of electronic communication (for instance email). We would like both you and us to handle these rights with due care. We reserve the right to refuse the sale of our product (s) to other retailers or bulk buyers. 14.What other rules of the game are there? New Balance 57/40. Email. If a delivered order is returned in full, we also refund the standard shipping costs paid by you. If you send it via post, you may send your letter to: Our brands and intellectual property rights are very important to us. Should anything be unclear nevertheless, or should you have any questions, you can always contact our customer service team. We try to inform you about any delays, in so far as possible. That is why it is important that you only use the information on the website for you personally and not for commercial purposes. Welcome to the Foot Locker Contact Center! To give us a better chance to solve possible problems we ask you: We will then review the product (s) and advise you of the next steps. Your sneaker store in Hong Kong, 4 Sha Tin Centre Street » You are always welcome! Under Armour Curry 8. Browse all Foot Locker locations in Hong Kong, Hong Kong to get the latest sneaker drops and freshest finds on brands like adidas, Champion, Nike, and more. Nike Air Max 90. The content of your purchase agreement is not saved by us. 1. Call Even though anyone can visit our website, product (s) can only be purchased by end users and/or consumers aged 18 or over, or when you have permission from your parent or legal guardian. We aim to deliver excellent service, both online and offline. Shop the Collection. Important: we do set the condition that the product (s) and packaging are in the original unused condition (or as arrived in) and are complete. If the product (s) is worn or damaged, we reserve the right to come back to you as to the re-sell value of the product (s). Please be advised that due to the large number of requests we get on a daily basis, it is impossible for us to respond back to each and every request. If the product (s) have already been shipped or have been delivered to you, you can cancel your order as described below. Foot Locker Homepage. We use “We”, “our” or "Foot Locker" for convenience sake to refer to the company of Foot Locker Hong Kong Ltd., incorporated under Hong Kong Law law and registered at the Trade Register of Hong Kong under the registration Number 2673009, with seat in Unit 1001, 10/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong. And you must save this yourself for any later consultation are entitled to refuse cancel! The mail icon to contact us through email to purchases made via www.footlocker.hk find your perfect and... 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