We have travelled to 6 all inclusive hotels. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. The booze it is the original and the good one. The Good: The hotel is modern, and the rooms are bright and spacious. Taxes and fees that are shown are estimates only. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We heard from them at least twice a day, either to book our restaurant reservations or simply to check in & see if we needed anything. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. There is one lobby, with a small check in area for hideaway guests. Romantically decorated Honeymoon Suite with 1 King Bed. Dear Cristal LThank you very much for your helpful review, firstly please accept our apologies for the areas that you fell short of expectations. No seaweed, and the small amount that did wash up was cleaned by a large tractor. Ask JUAN MANUEL A about Royalton Riviera Cancun Resort & Spa, Ask kpski about Royalton Riviera Cancun Resort & Spa, Ask 998wendys about Royalton Riviera Cancun Resort & Spa, Ask Duskleaf about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 5 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites. Check in was very quick and it was better with the glass of sparkling wine they had for us.Royalton it's a Modern, innovative and luxury hotel with 5 beatiful swimming pools in 3 different areas. the chicken wings are good, they gotta be Canadian Owners !! The resort is very gluten friendly with a large variety of things to eat. The staff at the Royalton consistently provided superb service at every opportunity. The property offers free parking. Hidden away in the riviera is an all-inclusive paradise. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … I cant wait to come back and would not change a thing about our holiday. Dear Wendy S, Thank you for sharing your experience at Royalton Riviera Cancun.Our team works every day to provide all of our guests an excellent service. Thank you Royalton Riviera Cancun ! Rooms at Royalton Riviera are in three sections: the Resort, the Diamond Club and the adults-only Hideaway. We were not bothered by the kids, but for a couple who is truly looking for an adults-only experience, you will not find it here. Please do not forget that we will be pleased to welcome you back at any time.Luxury RegardsFrancisco JorgeGeneral Director. The absolute worst restaurant experiences I have ever encountered. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Super friendly and attentive staff, unique day and night activities, and perhaps the biggest selection of food I've ever had the pleasure of eating. I am not sure what the best way to resolve this problem is, but they definitely could invest in some more chairs for the beach since there are not enough around the pools.Overall we enjoyed our stay and would most definitely return to the Royalton. Ask Stephanie C about Royalton Riviera Cancun Resort & Spa, Ask robert j about Royalton Riviera Cancun Resort & Spa. Thank you! Balcony with magnificent views of the ocean. The hotel really has it all from a lobster dinner on the sand beach with a show, to a tapanyaki restaurant with onion volcanoes. You could usually enjoy some live music while waiting as well. We were part of the Diamond Club at the Hideaway which is 18+. We were part of the Diamond Club at the Hideaway which is 18+. We had a butler service, Marco & Pablo who catered to all our needs. Enjoy free WiFi, free valet parking, and 2 outdoor pools. I was completely blown away by the hotel. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. And of course guests have full access to the entire Royalton Riviera Cancun.. Diamond Club: Hideaway At Royalton Riviera Cancun - See 6,458 traveller reviews, 6,681 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We were part of the Diamond Club at the Hideaway which is 18+. The restaurants are plenty, the buffet is very good although sometimes the service for coffee or juice seemed slow. I am delighted to know how much you enjoyed your stay with us highlighted by our luxury rooms. The sand in the Beach it's nice, the shore and the water not the best of the Riviera Maya, they have very dark water for been in the Riviera Maya. Hideaway At Royalton Riviera Cancun: Recent Trip to Hide Away Diamond Club - See 6,508 traveler reviews, 6,721 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … - See 6,529 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … The resort is very gluten friendly with a large variety of things to eat. We hope to have you back soon.Luxury RegardsFrancisco JorgeGeneral Director. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,666 traveler reviews, 13,801 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Our guests praise the restaurant and the helpful staff in our reviews. - See 6,458 traveller reviews, 6,681 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. We were approached by time share sellers on day one. The food tasted very good but is not the best you can get in Mexico ( I know cose I'm Mexican also)The service in the Restaurants and the bars is Fabulous !! Stay at this 4.5-star luxury property in Puerto Morelos. This is one problem that I found, they do not allow you to book dinner reservations unless you are a diamond club member,so go when the restaurant opens unless you want to eat at 9pm. Guests’ feedback is quite important for us, because it lets us know our weaknesses and strengths so with each passing day we can improve and delight our guests with our service and hotel facilities. The service at the hotel is good. I am surprised that the hotel allows them to treat their guests this way.The rooms are spacious, clean and beautiful. Enjoy free WiFi, free valet parking, and 2 outdoor pools. The resort grounds, pools and beach were all gorgeous. From the moment we set foot on the ground till the moment we left we were amazing. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. Gym is totally equipped and very Nice. Could not have asked for anything more. Zen and Opa being the favourites with the family. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Dear JUAN MANUEL A,We are immensely grateful for your decision in choosing Royalton Riviera Cancun. We were directed to the hideaway check in and greeted with drinks and comfortable seats while waiting to check in. The whole resort was very very clean which is impressive considering how large the grounds are.I highly recommend this resort to anyone who is looking to get pampered & maybe pack on a few pounds (you wont want to stop eating thats for sure)Thank you again Marco, Pablo, Mercedes & MartinMore. The Hideaway is a solid 4* hotel and a great value for the money, but it is missing the quality needed to make it a solid 5 star. 16K likes. Hoping to receive you again at Hideaway at Royalton. Freddie the pools entertainment man made sure the music was playing and did aqua fitness everyday. We are delighted to find out that you had a wonderful experience with your loved one. The food is to die for, I really recommend going to Armadillo, it was our favorite. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6 478 traveller reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: Diamond club - Hideway at Royalton Riviera Cancun - consultez 6 533 avis de voyageurs, 6 748 photos, les meilleures offres et comparez les prix pour Hideaway At Royalton Riviera Cancun sur Tripadvisor. Dear kpski, Thank you very much for having chosen Royalton Riviera Cancun. Réserver Hideaway At Royalton Riviera Cancun, Puerto Morelos sur Tripadvisor : consultez les 6 534 avis de voyageurs, 7 194 photos, et les meilleures offres pour Hideaway At Royalton Riviera Cancun, classé n°15 sur 40 hôtels à Puerto Morelos et noté 4,5 sur 5 sur Tripadvisor. It was my first time visiting Mexico with my boyfriend & another couple. We are looking forward to having you back soon, at Royalton Riviera Cancún.Luxury RegardsFrancisco JorgeGeneral Director. We heard from them at least twice a day, either to book our restaurant reservations or simply to check in & see if we needed anything. As Diamond club guests, we benifited from 2 of the best butlers you can ask for. The sports Bar it's as great as the other Bars. It would be our pleasure having you back.Luxury RegardsFrancisco JorgeGeneral Director. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6 478 traveller reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. I did the introduction to scuba diving activity, and it was a great ezperience, they have a very close coral reef and it's beatiful down there.We also did the snorkeling activity wich was a very nice thing to do, especially when your wife fears the open water.We also did the Sailboat excursion for 4 hrs. We loved Hunter (steak house) and ate there twice, Zen was great and entertaining but you need to line up at 3 pm to make a reservation. This resort falls short of expectations in every area. Hideaway at Royalton Riviera Cancun is an adult-only resort within the larger Royalton Riviera resort complex. The only part of the resort that is kids free is the hideaway pool. Honestly, the beach was really not as bad as we thought it would be. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. We stayed in the presidential suite with a rooftop pool facing the ocean. Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - See 6,522 traveller reviews, 6,736 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Star 1: The accommodations were fabulous! There is a safe in the closet. Discover genuine guest reviews for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive along with the … For families with children, the wait may be a bit frustrating. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Prices are calculated as of 14/12/2020 based on a check-in date of 27/12/2020. Hideaway At Royalton Riviera Cancun: Second Trip for Diamond Club at the Hideaway - See 6 444 traveller reviews, 6,655 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We'll extend your compliments to our staff and most particularly, to your butlers. The food at the restaurants was typical ofa 4* all inclusive in Mexico. Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. Royalton is the One in the Mayan Riviera !! We are really delighted to hear that you had an excellent stay. We heard from them at least twice a day, either to book our restaurant reservations or simply to check in & see if we needed anything. !A different Band every Day, all of them know how to put energy and how to make tourist to dance. As Diamond club guests, we benifited from 2 of the best butlers you can ask for. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. Dear Stephanie C, Thank you very much for your amazing review, it is a great pleasure to read your nice comment about the resort and how much you liked the excellent restaurant options you had the chance to dine in. As Diamond club guests, we benifited from 2 of the best butlers you can ask for. Both provided an amazing service taking any stress or strain from travelling, allowing us to fully take advantage of all the features the hotel had to offer while they busily sorted everything for us behind the scenes. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Entertainment day and night flows if you wish but theres quiet areas to go and be alone together if you wish. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. We had a butler service, Marco & Pablo who catered to all our needs. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Diamond Club - Hideaway review: Hideaway At Royalton Riviera Cancun - See 6,530 traveller reviews, 6,748 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Refreshing our water on the hour, bringing us appetizers on the beach, evian face mists---you name it.The rooms were cleaned twice a day with turn down service. It's based on a self-evaluation by the property. in Riviera Maya Rated 5 stars Diamond Club is well worth it! The variety of the restaurants was great (Steakhouse, Japanese, Mexican, Seafood, Mediterranean) and the food was excellent. Dear Daniel DThank you for choosing Hideaway at Royalton. First impression, upon arriving at the Royalton and getting off the bus the view from the lobby was beautiful. Despite website … Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Just to give you a glimpse into the royalty treatment you get. At Hideaway at Royalton Riviera Cancun All Inclusive -Adults Only you will find a tennis court. Exclusive to Hideaway Guests: Privileged access to exclusive pools, reserved beachfront areas and restaurants. PLEASE order the Taco Salad & Nachos. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Diamond Club: Hideaway At Royalton Riviera Cancun - See 6,458 traveller reviews, 6,681 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at … GreenLeaders Platinum level Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. We sincerely hope we can have the pleasure of welcoming you back at our Resort once more.Luxury RegardsFrancisco JorgeGeneral Director. HOWEVER, the butler service on the beach was on point. Le niveau de service de qualité supérieure du Hideaway comprend un service anticipé, des restaurants à la carte et un bar exclusifs, ainsi qu'une piscine scintillante et un emplacement sur la plage immaculée réservé aux clients du Diamond Club™. One of the friendliest and professional resorts ive visited. The tactics that these people use border on intimidating and lying was a huge part of their sales approach. The views were gorgeous and the room was well appointed with everything you need. The rooms are fantastic, every spot was clean ( it better be since it's a new hotel) The Restaurants are Magnificent specially the greek and the main buffet are the most spectacular and well design restaurants I have ever been ( believe me I have been in lots of goods restaurants here in Toronto and Mexico like the 360° on the top of the CN Tower). Hideaway At Royalton Riviera Cancun: Wonderful - See 6,478 traveller reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Nice touch that you are met with a glass of bubbly before you check in, no queuein checking in neither. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. This 5 star hotel was perfect in every way, from Jose the swim up bartender (liquor is all named brands) to all the fantastic restaurants. The Bad: The hideaway should not be marketed as a separate adults-only resort. Hideaway At Royalton Riviera Cancun: hideaway diamond club - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Also, it is true that you will wait for a table at restaurants, despite several empty tables inside. Aswell as cooled cans of bud, corona and soft drinks. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - See 6,522 traveller reviews, 6,736 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Use this rating to help choose your stay! Check prices, photos and reviews. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Jorge F, Director General at Hideaway At Royalton Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I had an excellent stay at the Royalton in Cancun with my mom (50s), aunt (60s) and cousin (30). Bars on the beach were great and served drinks right to your chair. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at … Also, if you did not have an upgraded package (Diamond Club or Hideaway), you could not use their pool area if there was no room elsewhere. However, some of the facilities are outside of the adult-only areas and can be crowded with families and kids. Our average wait time was about 45-1 hour for 2 people, which wasn't a big deal because you could go have a drink or a coffee to kill some time. They have a soaker tub built for two and a massive shower with a rain head times two. Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at … Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Our guests praise the restaurant and the helpful staff in our reviews. The Room services it's 5 out 10, it is very slow.The Casino it's just ok. 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